Yayın: Managing Emotions in the Workplace: It’s Mediating Effect on the Relationship between Organizational Trust and Occupational Stress
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Tarih
2013-06
Yazarlar
Oktuğ, Bige Zeynep
Dergi Başlığı
Dergi ISSN
Cilt Başlığı
Yayımcı
Canadian Center of Science and Education
Özet
The purpose of this study was to examine the mediating effect of emotion management on the relationship between
organizational trust and occupational stress. Since managing emotions in the workplace is a complex issue, this
study also aimed to offer an insight into the emotion management of employees. Data were obtained using a survey
method from a sample of 167 academics working in different universities in Istanbul. A series of regression
analyses was conducted to test the mediating effect of emotion management. It was determined that the ability to
manage emotions in the workplace partially mediate the relationship between organizational trust and
occupational stress. The results of the study show that managing emotions in the workplace can affect the stress
levels of employees. High levels of organizational trust can promote emotion management in the workplace, which
in turn can contribute to reducing work-related stress.
Açıklama
Anahtar kelimeler
emotion management, organizational trust, occupational stress