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Tasarımda Yeni Bir Boyut: Hizmet Tasarımı

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Tasarımda Yeni Bir Boyut Hizmet Tasarımı .pdf (1.024Mb)
Author
İlisulu, İnanç
Type
Article
Date
2015-10
Language
tr
Metadata
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Abstract
The purpose of this research are the description of service design, its appearance and being able to understand this concept in terms of design by examining the coming developments. The pattern of research is “the case study” and the type of research is “illustrative case study” in this work which the qualitative research method was used. “The document review”, that was one of qualitative data collection tools, was used for the purpose of this research. In this study, all the important aspects of service design such as its principles, methodology and tools were explained by examining in depth in the result of document review and analysis. At the end of the study, it is understood that the most important components of service design are consumer experiences and innovation solutions. At the same time, it is seen that the most important components adopt multidisciplinary approach and consumer centred.
Subject
Hizmet Tasarımı
İnovasyon
Tüketici Deneyimi
Tüketici Merkezli Tasarım
Service Design
İnnovation
Customer Experiences
Consumer Centred Design
URI
http://hdl.handle.net/11413/1140
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  • Cilt 5 Sayı 4 / Volume 5 Issue 4 [9]

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İstanbul Kültür University

Hakkında |Politika | Kütüphane | İletişim | Send Feedback | Admin

Istanbul Kültür University, Ataköy Campus E5 Karayolu Üzeri Bakırköy 34158, İstanbul / TURKEY
Copyright © İstanbul Kültür University

Creative Commons Lisansı
IKU Institutional Repository, Creative Commons Alıntı-GayriTicari-Türetilemez 4.0 Uluslararası Lisansı ile lisanslanmıştır.

Designed by  UNIREPOS